Chris Ungarino • COO
Chris Ungarino, COO of FACE 2 FACE Sales Solutions, began his career over 30 years ago and has earned a highly respected distinction in the teleservices industry based on his passion for people, operational excellence and outstanding client results.
His curriculum vitae reflects an impressive record of increasingly responsible past leadership positions, both professionally and militarily. Chris served as TRG Field Solutions' Chief Executive Officer while he initiated and executed a door to door sales team generating a $100 million BPO. He has also served as TRG Customer Solutions' Chief Executive Officer after having served in the same role for Reese Teleservices for numerous years. Prior to Reese, Chris was a former executive vice president of Operations at both TeleSpectrum and Aegis Communications--two of the top ten U.S. teleservices companies and he has managed as many as 30 call centers with over 8,000 full-time employees. Additionally, Chris held the position of senior vice president and general manager for ICT group, another top-ten teleservices company, with focus on financial services and telecommunications. He is also a former director of marketing and customer service for C-TEC Corporation and former director of business operations for Grumman Space and Electronics.
Chris served as a flight officer in the Air Force Reserve and was awarded the privilege of being Flight Commander for the contingent Airborne Rescue missions on the space shuttle Mission. He holds an MBA in Finance from Dowling College in Long Island, New York and a BBA in accounting.
As he continues to provide clients with superior service, Chris brings his boundless energy and dedication to perfection to FACE 2 FACE Sales Solutions.